Shipping policy
Every order from Slow Down Market is prepared with the same care that goes into selecting each piece we offer.
Whether you've chosen a vintage heirloom, timeless home good, or one of our carefully curated finds, we take the time to inspect, package, and ship every order with care.
Processing Time
Most orders are processed and shipped within 1–3 business days.
Because our monthly Market Day launches are our busiest time of the month, orders placed during the first few days following a launch may require 2–4 business days to process before shipping.
You'll receive a shipping confirmation email with tracking information as soon as your order is on its way.
Shipping Within the United States
We offer the following shipping options at checkout:
Standard Shipping
• Flat Rate: $8.95
• Free shipping on orders of $150 or more
• Estimated transit time: 3–5 business days
Expedited Shipping
• Flat Rate: $19.95
• Estimated transit time: 1–3 business days
Please note that transit times begin after your order has been processed and shipped.
International Shipping
We're pleased to offer international shipping to many countries through Shopify Managed Markets.
International shipping rates are calculated at checkout based on your destination, package weight, and the shipping carrier you select.
Where available, applicable duties, taxes, and import fees are calculated and collected during checkout to help avoid unexpected charges upon delivery.
Delivery times vary depending on your destination and the shipping service selected.
Order Tracking
Once your order has shipped, you'll receive an email containing your tracking information so you can follow your package every step of the way.
Incorrect Shipping Address
Please review your shipping address carefully before completing your order.
If an incorrect address is provided and your order has already shipped, any additional shipping costs required to redirect or resend your package may be the responsibility of the customer.
Lost or Damaged Packages
If your order arrives damaged or appears to have been lost during transit, please contact us within 7 days of the expected delivery date at:
care@slowdownmarket.com
Please include your order number along with any photos that may help us investigate the issue.
We'll work with the shipping carrier and do everything we reasonably can to make things right.
Questions?
If you have any questions before placing an order or need assistance after your purchase, we're always happy to help.
care@slowdownmarket.com
We'll get back to you as soon as we can.